An online booking for a superior room at park hotel alexandra was made on **th august...

GetHuman-lamkarin's customer service issue with Agoda from October 2018

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The issue in GetHuman-lamkarin's own words
An online booking for a superior room at park hotel alexandra was made on **th august **** under my dad’s name (Booking ID: *********). However, my dad is not able to be present today for check-in. I was denied for check-in as the reservation was made under my dad. Please kindly assist me by changing the booking under my own name. Tq
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Agoda

Customer service issue
Reported by GetHuman-lamkarin
Oct 23rd, 2018 - 8 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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Timeline
GetHuman-lamkarin started working on this issue
Oct 23rd, 2018 6:06am