I RESERVED A ROOM ON ********** MY DEBIT CARD WAS CHARGED, I DROVE TO ORLANDO TO STAY A...

GetHuman-dayexiur's customer service issue with Agoda from October 2018

4 views | 10733 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-dayexiur's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Agoda help.
The issue in GetHuman-dayexiur's own words
I RESERVED A ROOM ON ********** MY DEBIT CARD WAS CHARGED, I DROVE TO ORLANDO TO STAY AT THE ROSE INN INTERNATIONAL ON ********** WHEN I GOT TO THE HOTEL THE FRONT DESK DID NOT FIND MY RESERVATION WITH MY BOOKING NUMBER ********* UNDER MY NAME DAYEXI URRELI I EVEN GAVE MY ID AND THE FRONT DESK CALLED RESERVATIONS AND THEY DID NOT HAVE ANY RESERVATION UNDER MY NAME FROM AGODA, ALL OF THEIR ROOMS WERE FULLY BOOKED SO I HAD TO BOOK ANOTHER HOTEL AT THE LAST MINUTE AND ENDED UP SPENDING AN EXTRA **$ ON ANOTHER HOTEL, I CALLED AGODA MORE THAN ** TIMES AND WAS ON HOLD EVERY TIME WAITING FOR AN AGENT TO ANSWER MY CALL AND NO ONE PICKED UP SO I WAITED FOR MONDAY AND TRIED CALLING AGAIN THIS MORNING AND I STILL DID NOT GET AN AGENT ON THE PHONE, I NEED A REFUND BECAUSE I WAS NOT ABLE TO STAY AT THE ROSE INN INTERNATIONAL IN ORLANDO FL BECAUSE AGODA FAILED TO SEND THEM MY RESERVATION AFTER I FULLY PAID, PLEASE CONTACT ME AT ***-***-****.

GetHuman-dayexiur did not yet indicate what Agoda should do to make this right.

How GetHuman-dayexiur fixed the problem

We are waiting for GetHuman-dayexiur to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dayexiur fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-dayexiur
Oct 22nd, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 10733 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-dayexiur started working on this issue
Oct 22nd, 2018 2:06pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians