Hi! I'm currently at Dubai. I've been trying to call the Agoda hotline to cancel a hote...

GetHuman-ranivro's customer service issue with Agoda from October 2018

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The issue in GetHuman-ranivro's own words
Hi! I'm currently at Dubai. I've been trying to call the Agoda hotline to cancel a hotel booking due to changes in flight details. I am supposed to be able to cancel up to **:** on date of arrival without charges but the automated system is rejecting cancellation requests saying I will be charged already. I've been calling the hotline for over an hour now but no one is answering. **Booking ID: **********Under Raniv D. Rojo**It is currently *:** PM here at Dubai.
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Agoda

Customer service issue
Reported by GetHuman-ranivro
Oct 20th, 2018 - a mon ago
I have an issue with Agoda too
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Seen by 3 customers so far
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GetHuman-ranivro started working on this issue
Oct 20th 10:55am