Booking ID : ***********I have made a booking and then a cancellation. I have made a mi...

GetHuman-kfcheng's customer service issue with Agoda from October 2018

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The issue in GetHuman-kfcheng's own words
Booking ID : ***********I have made a booking and then a cancellation. I have made a mistake by cancelling it. I was not aware there was a charge once it is booked cos I thought it was free cancellation. The cancellation was due to my sister booked the same hotel as me too.***. Can I request for a refund ?**. Otherwise can I take back the booking since it is already charged.**Appreciate your help in this matter. **I hv been trying to contact Agoda customer service @agoda.com but was unsuccessful.**Best Regards,*Karen Koo
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Agoda

Customer service issue
Reported by GetHuman-kfcheng
Oct 20th, 2018 - a mon ago
I have an issue with Agoda too
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GetHuman-kfcheng started working on this issue
Oct 20th 8:01am