Booking ID : ***********I have made a booking and then a cancellation. I have made a mi...
GetHuman-kfcheng's customer service issue with Agoda from October 2018
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Booking ID : ***********I have made a booking and then a cancellation. I have made a mistake by cancelling it. I was not aware there was a charge once it is booked cos I thought it was free cancellation. The cancellation was due to my sister booked the same hotel as me too.***. Can I request for a refund ?**. Otherwise can I take back the booking since it is already charged.**Appreciate your help in this matter. **I hv been trying to contact Agoda customer service @agoda.com but was unsuccessful.**Best Regards,*Karen Koo
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