I made a reservation through Agoda. Booking ID: *********. I didn't see any notice that...

GetHuman1378940's customer service issue with Agoda from October 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1378940's own words
I made a reservation through Agoda. Booking ID: *********. I didn't see any notice that this was unchangeable and nonrefundable. I recieved a booking confirmation,. There is no notice on the confirmation that it is unchangeable or nonrefundable.*The assistant manager Charlotte at Quality Inn was kind enough to change my reservation. My work in Goodyear was delayed again. Charlotte cannot help me because she got in trouble for helping me last time.*She says Agoda has to change it.**Sincerely,*Ron Davis
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Agoda

Customer service issue
Reported by GetHuman1378940
Oct 19th, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 12 customers so far
Similar issue to 10480 others
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Timeline
GetHuman1378940 started working on this issue
Oct 19th 11:43pm
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