Hi,**My booking ID is *********.*Due to the recent earth quake happened in Bali, we dec...

GetHuman-arisgo's customer service issue with Agoda from October 2018

10456 similar
0 following
Help with my Agoda issue
GetHuman-arisgo's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-arisgo a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-arisgo may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-arisgo's own words
Hi,**My booking ID is *********.*Due to the recent earth quake happened in Bali, we decided not to visit Bali for the moment. I would like to cancel my booking at Aksari Villa and seek for refund. **Recently natural disaster in Indonesia was really too frequent. *As we are bringing babies along, we do not want to take this risk.*Few days ago there was flooding case happened in Indonesia as well. Due to this reason, Air BnB accept our cancellation and make full refund to us. They have an extenuating circumstance policy.**I Understand that we are booking the property under the non- refundable policy. However, i believe we have reasonable reason to make this cancellation. **Hope that a full refundable is possible for this cancellation like what Air BnB did for us.*Waiting for your reply.*Thanks!**Regards,*Aris
GetHuman-arisgo did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-arisgo fixed the problem
We are waiting for GetHuman-arisgo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-arisgo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-arisgo
Oct 19th, 2018 - 3 mons ago
I have an issue with Agoda too
Not resolved
Seen by 4 customers so far
Similar issue to 10456 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-arisgo started working on this issue
Oct 19th, 2018 3:28pm
GetHuman-arisgo shared this issue with friends on Facebook
Oct 19th, 2018 3:29pm