Dear my daughter made booking id ********* with my visa card .*She is collage student i...
GetHuman-amaniale's customer service issue with Agoda from October 2018
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Dear my daughter made booking id ********* with my visa card .*She is collage student in uae*She didn't noticed the booking is nonrefundable after she made the reservation she received email from the administration informing her they can't finished her paper work during next coming week she should wait more working days .then she cancelled the booking .my request to you kindly keep the money in my balance I am requler customer with you .i will make hotel reservation with the a mount but pls consider the mistake these things happen and I don't want refund I want to hold the amount for next time reservation with time limit .*Thank you the above passed for your kind action and consideration. *P.s my daughter send email twice but no answer. **Yours *Amani aleissa
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