We booked a room for May * and May**, ****, at Exe Galeria Man Ging in Guayaquil , Ecua...

GetHuman-waynemil's customer service issue with Agoda from October 2018

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The issue in GetHuman-waynemil's own words
We booked a room for May * and May**, ****, at Exe Galeria Man Ging in Guayaquil , Ecuador under Id *********, booking reference ***-***** and id *********, booking reference ********. The confirmation*provided was for superior single room for * adult only. We requested a double room for * adults. Please cancel the original booking and*make a new booking for a double room. Please forward a confirmation for a double room for both dates and advise if additional charges are*added to the original visa account.* We would appreciate an acknowledgement of this email and that your firm is acting on the above request.*Thank you*Wayne Miller
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Customer service issue
Reported by GetHuman-waynemil
Oct 16th, 2018 - 2 mons ago
I have an issue with Agoda too
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GetHuman-waynemil started working on this issue
Oct 16th 8:10pm