We booked a room for May * and May**, ****, at Exe Galeria Man Ging in Guayaquil , Ecua...
GetHuman-waynemil's customer service issue with Agoda from October 2018
Help with my Agoda issue
First: share to improve GetHuman-waynemil's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-waynemil's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-waynemil a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-waynemil may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-waynemil's own words
We booked a room for May * and May**, ****, at Exe Galeria Man Ging in Guayaquil , Ecuador under Id *********, booking reference ***-***** and id *********, booking reference ********. The confirmation*provided was for superior single room for * adult only. We requested a double room for * adults. Please cancel the original booking and*make a new booking for a double room. Please forward a confirmation for a double room for both dates and advise if additional charges are*added to the original visa account.* We would appreciate an acknowledgement of this email and that your firm is acting on the above request.*Thank you*Wayne Miller
GetHuman-waynemil did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-waynemil fixed the problem
We are waiting for GetHuman-waynemil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.