Hi, I booked a hotel room at Metropole Swiss Quality Hotel for * Night **th To **th Oct...

GetHuman-zneyaz's customer service issue with Agoda from October 2018

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The issue in GetHuman-zneyaz's own words
Hi, I booked a hotel room at Metropole Swiss Quality Hotel for * Night **th To **th October through agoda. But I wasn’t signed in so the booking was made as a guest. But now I can’t find the booking anywhere. I don’t even have any confirmation since the website didn’t ask for my email or anything. I only managed to note down my booking number then the page disappeared. On the other hand, agoda has already charged me without my consent when the details clearly said , No prepayment needed. pay at hotel. In this regard, I’d like to cancel my booking. My booking number is ********* and my name is: A K M Moniruzzaman
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Agoda

Customer service issue
Reported by GetHuman-zneyaz
Oct 14th, 2018 - 2 mons ago
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GetHuman-zneyaz started working on this issue
Oct 14th 7:34am