Hi, I booked a hotel room at Metropole Swiss Quality Hotel for * Night **th To **th Oct...
GetHuman-zneyaz's customer service issue with Agoda from October 2018
Help with my Agoda issue
First: share to improve GetHuman-zneyaz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zneyaz's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-zneyaz a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-zneyaz may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-zneyaz's own words
Hi, I booked a hotel room at Metropole Swiss Quality Hotel for * Night **th To **th October through agoda. But I wasn’t signed in so the booking was made as a guest. But now I can’t find the booking anywhere. I don’t even have any confirmation since the website didn’t ask for my email or anything. I only managed to note down my booking number then the page disappeared. On the other hand, agoda has already charged me without my consent when the details clearly said , No prepayment needed. pay at hotel. In this regard, I’d like to cancel my booking. My booking number is ********* and my name is: A K M Moniruzzaman
GetHuman-zneyaz did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-zneyaz fixed the problem
We are waiting for GetHuman-zneyaz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.