Before contacting them, items GetHuman-aubreymc may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-aubreymc's own words
The hotel I booked in China I could not find. I looked for over an hour with my taxi driver, he asked multiple other taxi drivers and security guys in the area and they all had never heard of it. When I tried to call the hotel the number didn’t work. I tried calling Agoda and couldn’t get through.
GetHuman-aubreymc did not yet indicate what Agoda should do to make this right.
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