We have had a family emergency and need to cancel. Daughter-in-law had emergency surge...
GetHuman-nortwe's customer service issue with Agoda from October 2018
Help with my Agoda issue
The issue in GetHuman-nortwe's own words
We have had a family emergency and need to cancel. Daughter-in-law had emergency surgery and we are caring for baby. The hotel said that if they were called by Agoda they would authorize a refund because of the nature of the emergency. Booking ID ********** Visa xxxx-xxxx-xxxx-***** Club Quarters* Front Desk ****-***-***** Albert Breuning - Person to* speak with. Note has been placed to authorize refund when Agoda*calls. * Please respond to :*MaryAnne LaRoche*e-mail:*****@***.com*I have been trying to reach a live person for * days.
GetHuman-nortwe did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-nortwe fixed the problem
We are waiting for GetHuman-nortwe to fix the problem and share the solution with the rest of us customers.
Please help with my Agoda issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.