I just booked a hotel from agoda and i already cancel it but my money already been take...

GetHuman-syazaain's customer service issue with Agoda from October 2018

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The issue in GetHuman-syazaain's own words
I just booked a hotel from agoda and i already cancel it but my money already been take. I want my money back and refund it.*My transactions number is : *********Email address : *****@***.com***********
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Agoda

Customer service issue
Reported by GetHuman-syazaain
Oct 12th, 2018 - 11d ago
I have an issue with Agoda too
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Seen by 4 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-syazaain started working on this issue
Oct 12th 5:49pm