I am writing because I was unsuccessful in getting through via phone. I am concerned a...

GetHuman1333174's customer service issue with Agoda from October 2018

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The issue in GetHuman1333174's own words
I am writing because I was unsuccessful in getting through via phone. I am concerned about booking * ********* at the B Resort & Spa, Orlando, FL. **My booking through Agoda.com specifically says that "Included in price: Hotel tax and service fees $***.**". When I checked out the hotel charged me another $***.** in fees and taxes. Why am I paying those fees and taxes twice?**I need to get this resolved ASAP, so I can turn into the State of Colorado for my travel expenses. I can be reached at ***-***-**** (cell), ***-***-**** (office) or email at *****@***.com. **Thank you,*Scott White
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Agoda

Customer service issue
Reported by GetHuman1333174
Oct 12th, 2018 - 2 mons ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Timeline
GetHuman1333174 started working on this issue
Oct 12th 4:42pm