I made * reservations this morning. Confirmation numbers are: ********* and...

GetHuman-rubylan's customer service issue with Agoda from October 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-rubylan's own words
I made * reservations this morning. Confirmation numbers are: ********* and *********. I just want to ensure that both reservations are CANCELLED as you stated and you will not charge our credit cards. Thank you and please confirm by contacting me at email: *****@***.com
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Agoda

Customer service issue
Reported by GetHuman-rubylan
Oct 12th, 2018 - 5d ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-rubylan started working on this issue
Oct 12th 4:20pm