Booking ID: AGODA-*********Hello,**My Booking Confirmation says my room type for Nov...

GetHuman-heidioh's customer service issue with Agoda from October 2018

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The issue in GetHuman-heidioh's own words
Booking ID: AGODA-*********Hello,**My Booking Confirmation says my room type for Nov *, **** arrival is for Bedroom Ocean Side Casita, but when I confirmed with the property, they said I have resort view king. When I asked that room type to be changed to Bedroom Ocean Side Casita, they said we have to contact Agoda. Please contact the property and change the room type to Bedroom Ocean Side Casita as it is stated on the Booking Confirmation.
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Customer service issue
Reported by GetHuman-heidioh
Oct 12th, 2018 - 3 mons ago
I have an issue with Agoda too
Seen by 5 customers so far
Similar issue to 9755 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman-heidioh started working on this issue
Oct 12th, 2018 12:22am
GetHuman-heidioh indicated the issue is not fixed yet.
Oct 13th, 2018 12:38am