Before contacting them, items GetHuman-dreeve may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-dreeve's own words
I purchased a hotel reservation through you guys and you charged my account for a stay at the Dixie Hotel in Hollywood California. ID number ***-***-**** and when I arrived at the hotel they said that there was a fraud issue and I contacted my bank and everything was fine and your company took the funds out of my account and I was never issued a room because they were fully booked. I am extremely extremely aggravated over this and I would like my money back ASAP. Devon Reeve phone number *** *** **** also my email is D Reeve ** at gmail.com
GetHuman-dreeve did not yet indicate what Agoda should do to make this right.
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