I have made a booking from agoda for my trip to bangkok on **** to **** under berkeley...

GetHuman1317443's customer service issue with Agoda from October 2018

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The issue in GetHuman1317443's own words
I have made a booking from agoda for my trip to bangkok on **** to **** under berkeley hotel pratunam. I did not receive any confirmation but yet there was a charge from my Citi bank credit card amount of S$***.** reservation done through agoda, received at * plus in the morning which I was still sleeping. I was very worried someone had forged my card to make booking. I remember the day when i reserved , there was not confirmation booking and the charges is only about *** plus for * days * night stay. Appreciate if you could check and reply to my email and advice what happen to my booking by today. Otherwise, I will just proceed to make a police report for such issue. Thank you Janice Ang . URGENT!
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Agoda

Customer service issue
Reported by GetHuman1317443
Oct 11th, 2018 - a mon ago
I have an issue with Agoda too
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1317443 started working on this issue
Oct 11th 6:31am