Still no confirmation of booking and Agoda have taken payment. Agoda require a BookingI...

GetHuman1240585's customer service issue with Agoda from October 2018

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8714 similar
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2 following
Help with my Agoda issue
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GetHuman1240585's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1240585 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1240585 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1240585's own words
Still no confirmation of booking and Agoda have taken payment. Agoda require a BookingID before you can speak to an Agoda Rep or even send an email. Without a confirmation email no Booking ID. Totally frustrating, how can this Company be allowed to trade and take peoples' money? Useless company!! Thank you for your assistance
GetHuman1240585 did not yet indicate what Agoda should do to make this right.
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Agoda

Customer service issue
Reported by GetHuman1240585
Oct 1st, 2018 - 6 mons ago
I have an issue with Agoda too
Not resolved
Seen by 28 customers so far
Similar issue to 8714 others
2 customers following this
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Timeline
GetHuman1240585 started working on this issue
Oct 1st, 2018 2:42pm