Hi I have made a hotel booking yesterday via Agoda.com & booking id is *********. At th...

GetHuman1222385's customer service issue with Agoda from September 2018

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The issue in GetHuman1222385's own words
Hi I have made a hotel booking yesterday via Agoda.com & booking id is *********. At the time of booking i had mentioned for * Rooms for * Adults & * kids bit on the voucher issued it is showing * Rooms for * Adults & * kids. It might have happened due to some wrong click as well.*Now my Credit card is also charged by the hotel. I have tried speaking to your call center but after putting my details i was not connected to some one. I need these details to be updated in booking on priority under a confirmation mail.* *I am from India & this is my first booking from Agoda & i expect the required support in my booking, Hope to see a positive revert on top priority. I may be contacted at my details given below.* *Regards*Rohit Sharma**** ****************@***.com**DISCLAIMER: Information contained and transmitted by this e-mail and including attachment thereto is proprietary or legally privileged information to RBL Bank Limited. It is intended for the designated recipient(s) and purpose, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and*or to the attachment by anyone else is unauthorized. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the intended recipient, you are notified that any use, copying, reproduction, dissemination, disclosure, modification, publication of this e-mail or any information contained therein in any way or in any manner is strictly prohibited or may be unlawful. Further, if you are not the intended recipient, please notify the sender immediately about mis-delivery and permanently delete this e-mail and its attachments, if any. . The recipient acknowledges that the views expressed in this e-mail are those of sender and may not necessarily reflect those of the Bank. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference. The sender or the Bank accepts no liability for damage caused by any virus transmitted in this email or error or omissions.
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Customer service issue
Reported by GetHuman1222385
Sep 28th, 2018 - 3 mons ago
I have an issue with Agoda too
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GetHuman1222385 started working on this issue
Sep 28th 1:06pm