I have been.debited in my BDO account when I booked today, September **, around...

GetHuman1221959's customer service issue with Agoda from September 2018

4 views
 | 
8386 similar
 | 
0 following
Help with my Agoda issue
How did GetHuman1221959 do it?
Waiting to hear how GetHuman1221959 fixed the problem to share with other customers.
The issue in GetHuman1221959's own words
I have been.debited in my BDO account when I booked today, September **, around *:**-*:** p.m. Philippine Time for a Nov. *-*,**** Deluxe king room.at Summit Ridge Hotel Tagaytay. Agoda replied with session expired yet they charged me with Php*,***.**. I didnt receive any email from Agoda and upon checking with the hotel I was not yet booked. Please do something about it. I want either a refund, or just make sure the hotel is booked under my name: Christine Evert Carpio
GetHuman1221959 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1221959 fixed the problem
We are waiting for GetHuman1221959 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman1221959 fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman1221959
Sep 28th, 2018 - 19d ago
I have an issue with Agoda too
Fixed
Seen by 4 customers so far
Similar issue to 8386 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1221959 started working on this issue
Sep 28th 10:54am
GetHuman1221959 confirmed the issue is fixed. Hooray!
Sep 29th 12:10pm