I was forced to cancel hotel booking ********* at last minute due to need for urgent ho...
GetHuman1221922's customer service issue with Agoda from September 2018
Help with my Agoda issue
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Agoda's call center is closed now. We will send GetHuman1221922 a reminder to call them when they open. Nothing to do for now but wait!
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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1221922's own words
I was forced to cancel hotel booking ********* at last minute due to need for urgent hospital treatment. Can you ask KeioPlaza if they are able to waive cost penalty on basis that I will rebook for additional time in November. Other hotels in Japan have agreed to this request!
GetHuman1221922 did not yet indicate what Agoda should do to make this right.
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