I was forced to cancel hotel booking ********* at last minute due to need for urgent ho...

GetHuman1221922's customer service issue with Agoda from September 2018

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The issue in GetHuman1221922's own words
I was forced to cancel hotel booking ********* at last minute due to need for urgent hospital treatment. Can you ask KeioPlaza if they are able to waive cost penalty on basis that I will rebook for additional time in November. Other hotels in Japan have agreed to this request!
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Agoda

Customer service issue
Reported by GetHuman1221922
Sep 28th, 2018 - 22d ago
I have an issue with Agoda too
Not resolved
Seen by 3 customers so far
Similar issue to 8383 others
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Timeline
GetHuman1221922 started working on this issue
Sep 28th 10:33am