My partner and I stayed in log yakuri which is accommodation booked in hokkaido. We sta...
GetHuman-raandsim's customer service issue with Agoda from September 2018
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The issue in GetHuman-raandsim's own words
My partner and I stayed in log yakuri which is accommodation booked in hokkaido. We stayed for * nights. And paid in cash on arrival. We did not cancel any bookings. But were charged £**.** for a cancellation for * nights. We have no idea why this has happened and would like a refund ASAP!*Thanks in advance, Rachel Dudley.
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