My partner and I stayed in log yakuri which is accommodation booked in hokkaido. We sta...

GetHuman-raandsim's customer service issue with Agoda from September 2018

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My partner and I stayed in log yakuri which is accommodation booked in hokkaido. We stayed for * nights. And paid in cash on arrival. We did not cancel any bookings. But were charged £**.** for a cancellation for * nights. We have no idea why this has happened and would like a refund ASAP!*Thanks in advance, Rachel Dudley.
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Agoda

Customer service issue
Reported by GetHuman-raandsim
Sep 28th, 2018 - 3 mons ago
I have an issue with Agoda too
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GetHuman-raandsim started working on this issue
Sep 28th 9:37am