First of all, i make booking for one night and paid rm*** the payment through agoda bu...

GetHuman-chiaqii's customer service issue with Agoda from September 2018

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The issue in GetHuman-chiaqii's own words
First of all, i make booking for one night and paid rm*** the payment through agoda but they shown unable to received payment. So i just continue to proceed the new booking. After that i received email that agoda charged my money for twice. Its suppose To be rm*** but agoda charged me for rm***.*Please kindly settle this issue for me asap
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Agoda

Customer service issue
Reported by GetHuman-chiaqii
Sep 28th, 2018 - 3 mons ago
I have an issue with Agoda too
Fixed
Seen by 5 customers so far
Similar issue to 8373 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-chiaqii started working on this issue
Sep 28th 9:35am
GetHuman-chiaqii indicated the issue is not fixed yet.
Sep 29th 11:03am
GetHuman-chiaqii indicated the issue is not fixed yet.
Oct 1st 5:41am