Hi. This is Arlyn Villadelrey from Philippines. I booked from agoda mobile app and i kn...
GetHuman-arlynvi's customer service issue with Agoda from September 2018
Help with my Agoda issue
The issue in GetHuman-arlynvi's own words
Hi. This is Arlyn Villadelrey from Philippines. I booked from agoda mobile app and i know it will credit to my gift card but what happened a while ago the credit card of my previous employer appeared on my booking. I was shocked because i'm not aware that it will charged to credit card and i'm not aware also that the credit card number is save to my account. I want to cancel my booking without any charges to the credit card appeared on my booking instead credit it to my gift card. Could you please help me on this as soon as possible.. please... My booking number is ********* at Ace Hotel & Suites. I've already contacted the hotel and they advice me to contact you because you're the one who can cancel it. Please help me.. Thank you so much in advance.
GetHuman-arlynvi did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-arlynvi fixed the problem
We are waiting for GetHuman-arlynvi to fix the problem and share the solution with the rest of us customers.
Please help with my Agoda issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.