I have booked through agoda and agoda cencel my booking few hours prior to check in. An...

GetHuman-alharbie's customer service issue with Agoda from September 2018

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I have booked through agoda and agoda cencel my booking few hours prior to check in. And agoda did charge me the whole stay *** GB.**The name : Abdullah alharbi*The hotel name: Movenpick hotel istanbul.*Booking reference: *********.**From **th of spet till **the of Sept ****.***I would like to know how many days it takes to process the refund since it says in the cancelation email that I have the whole amount refundable.
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Agoda

Customer service issue
Reported by GetHuman-alharbie
Sep 24th, 2018 - 2 mons ago
I have an issue with Agoda too
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-alharbie started working on this issue
Sep 24th 7:35am
GetHuman-alharbie confirmed the issue is fixed. Hooray!
Sep 26th 9:06am