Hi,**I booked the M Boutique Hotel in Ipoh on Friday for next weekend (**-** September...

GetHuman-sivaraja's customer service issue with Agoda from September 2018

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The issue in GetHuman-sivaraja's own words
Hi,**I booked the M Boutique Hotel in Ipoh on Friday for next weekend (**-** September) however the booking did not appear on my Agoda app. I have already made the payment! I do not have an account and I did not manage to get my booking number. Please let me know what other information I can provide to able to track my booking. Please send me a confirmation as soon as possible. **The money has moved into “floating” in my bank account.We have tried to call many times but in order to talk to someone, we need our booking ID which we do not have. Please give us a direct number or something to call.***Hope for your speedy response.
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Agoda

Customer service issue
Reported by GetHuman-sivaraja
Sep 23rd, 2018 - 3 mons ago
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GetHuman-sivaraja started working on this issue
Sep 23rd 3:55am