I booked a hotel in Te Anau, NZ and on the confirmation, it said that I would not have...

GetHuman-jkrathbu's customer service issue with Agoda from September 2018

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The issue in GetHuman-jkrathbu's own words
I booked a hotel in Te Anau, NZ and on the confirmation, it said that I would not have to pay until Jan. *, ****. Booking * ***********However, I was charged $***.** USD on my credit card already. Also, the charge amount on my confirmation is $***.** USD. So, my questions are why was I already charged and way is the amount on my credit card statement different than the amount on my e-mail confirmation?
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Customer service issue
Reported by GetHuman-jkrathbu
Sep 21st, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
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GetHuman-jkrathbu started working on this issue
Sep 21st, 2018 6:18pm