Amend booking

GetHuman-mariosk's customer service issue with Agoda from September 2018

Help with my Agoda issue
The issue in GetHuman-mariosk's own words
amend booking ... hello there**I have made a reservation through your site (booking reference: *********) My name is Marios Kountouris I have tried to call you couple of times without luck. I am emailing you for the problem I have as regards to my booking. By mistake I have reserved a triple room but we are * adults * * kids. I tried to call the hotel to amend the booking but they are not helpful. I basically asked if its possible instead of * single beds to put in the room * double beds or a double and a single.**Can you help me please?**Thank you very much for time.**Marios Kountouris
they don't understand or they don't want to understand
GetHuman-mariosk did not yet indicate what Agoda should do to make this right.
the next move is to refund
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Agoda

Hotel reservation
Customer service issue
Reported by GetHuman-mariosk
Sep 21st, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 7 customers so far
Similar issue to 7638 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-mariosk started working on this issue
Sep 21st, 2018 9:03am
GetHuman-mariosk indicated the issue is not fixed yet.
Sep 21st, 2018 10:12am
GetHuman-mariosk indicated the issue is not fixed yet.
Sep 22nd, 2018 9:41am