Dear customer service,**Recently, i have make a * rooms booking to Bangkok for * nights...

GetHuman-carmeny's customer service issue with Agoda from September 2018

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The issue in GetHuman-carmeny's own words
Dear customer service,**Recently, i have make a * rooms booking to Bangkok for * nights stay. Unfortunately, i just notice that the payment via my credit card automated to Agoda Malaysia have been increase **% up compare while i make a booking via online payment type is "BOOK NOW, PAY LATER" without addition charges but now looks like I "BOOK NOW, PAY MORE" later. I really feel that I have been cheated by AGODA.**Actually, I am trying to contact Agoda Malaysia customer service care line which is **** but unable put me through due to my booking is close. The message is I need to send an email to lodge a complain but no reply. Now, i feel that is cheated by Agoda Malaysia.**I really hope that via this email can resolve my problem.**Thank you.**Regards*Carmen
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Agoda

Customer service issue
Reported by GetHuman-carmeny
Sep 21st, 2018 - 6 mons ago
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GetHuman-carmeny started working on this issue
Sep 21st, 2018 7:08am