Dear customer service,**Recently, i have make a * rooms booking to Bangkok for * nights...

GetHuman-carmeny's customer service issue with Agoda from September 2018

7629 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman-carmeny's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-carmeny's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-carmeny a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-carmeny may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-carmeny's own words
Dear customer service,**Recently, i have make a * rooms booking to Bangkok for * nights stay. Unfortunately, i just notice that the payment via my credit card automated to Agoda Malaysia have been increase **% up compare while i make a booking via online payment type is "BOOK NOW, PAY LATER" without addition charges but now looks like I "BOOK NOW, PAY MORE" later. I really feel that I have been cheated by AGODA.**Actually, I am trying to contact Agoda Malaysia customer service care line which is **** but unable put me through due to my booking is close. The message is I need to send an email to lodge a complain but no reply. Now, i feel that is cheated by Agoda Malaysia.**I really hope that via this email can resolve my problem.**Thank you.**Regards*Carmen
GetHuman-carmeny did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-carmeny fixed the problem
We are waiting for GetHuman-carmeny to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-carmeny fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-carmeny
Sep 21st, 2018 - 6 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 7629 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-carmeny started working on this issue
Sep 21st, 2018 7:08am