Hi,*This is the Nth time that iam contacting Agoda for this week.*I am so furious about...
GetHuman1171983's customer service issue with Agoda from September 2018
Help with my Agoda issue
First: share to improve GetHuman1171983's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1171983's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1171983 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1171983 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1171983's own words
Hi,*This is the Nth time that iam contacting Agoda for this week.*I am so furious about you!**Last May I booked a reservation at Asturias City State Hotel in Puerto Pri sesa Palawan for our family trip for my birthday on Sept **,****.**Since last week I Have been desperately trying get hold of someone from you to send me a booking confirmation. I am not getting anything.**I just phone my bank to check if the debit has gone thru as it was scheduled to be debited * days ago -September **, ****. And nothing was debited.**The stress that you have caused me is unbelievable!*Had I not checked with my bank I wouldnt know.**I will be travelling to Palawan with my family...just to find out that we dont have a place to go.**As of now, I just did another bookign directly at the same hotel.**All I ask from you is to ensure that nothing will be debited from my account because of the booking that I made with you.**The booking reference : **** ***** under Mr. Eron G. Cabiles.**You just gave me a nightmare few days before my birthday.**I hope to atleast get a confirmation that this transaction will not go through.**Thanks..*Eron G. Cabile***** *** **ee
GetHuman1171983 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1171983 fixed the problem
We are waiting for GetHuman1171983 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.