Bonjour, *J’ai r*serv* un h*tel avec vous et Agoda me disait que je devais payer * l’h...

GetHuman1171921's customer service issue with Agoda from September 2018

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The issue in GetHuman1171921's own words
Bonjour, *J’ai r*serv* un h*tel avec vous et Agoda me disait que je devais payer * l’h*tel. Or le matin avant de payer * l’hoTel je vois qu’Agoda m’a fait payer la chambre sur ma carte de cr*dit. Je mentionne le tout * l’hoTel Bamboo bungalows qui me dit * non c’Est une erreur, nous ne sommes pas associ*s * Agoda, mais * Booking.com. On m’a demand* de payer l’hotEl. J’ai pay* * fois. Vous me devez **,**$USD.*J’ai une preuve photo qu’Agoda me disait que le montant devait *tre pay* * l’h*tel directement. Bien vouloir proc*der au remboursement sur ma carte de cr*dit en dollars US.*No reservation *********
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Agoda

Customer service issue
Reported by GetHuman1171921
Sep 20th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Timeline
GetHuman1171921 started working on this issue
Sep 20th, 2018 5:50pm