Dear customer service,**Recently, i have make a * rooms booking to Bangkok for * night...

GetHuman-carmeny's customer service issue with Agoda from September 2018

Help with my Agoda issue
The issue in GetHuman-carmeny's own words
Dear customer service,**Recently, i have make a * rooms booking to Bangkok for * nights stay. Unfortunately, i just notice that the payment via my credit card automated to Agoda have been increase **% up compare while i make a booking via online. So, i am trying to contact Agoda customer service care line which is **** but unable put me through due to my booking is close. The message is I need to send an email to lodge a complain but no reply. Now, i feel that is cheated by Agoda.**I really hope that via this email can resolve my problem.**Thank you.**Regards*Carmen
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Agoda

Agoda Malaysia B
Customer service issue
Reported by GetHuman-carmeny
Sep 19th, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 13 customers so far
Similar issue to 7412 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-carmeny started working on this issue
Sep 19th, 2018 11:44am
GetHuman-carmeny indicated the issue is not fixed yet.
Sep 21st, 2018 12:20am
GetHuman-carmeny indicated the issue is not fixed yet.
Sep 21st, 2018 6:53am
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Sep 21st, 2018 6:53am