Hi...I have a FALSE charged to my credit card by Agoda. There is a charge of IDR...

GetHuman-jnugroho's customer service issue with Agoda from September 2018

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The issue in GetHuman-jnugroho's own words
Hi...I have a FALSE charged to my credit card by Agoda. There is a charge of IDR **,***,*** rupiah to my credit card for reservation at Budapest, which I never do (there is no booking ID number sent to my email regarding this reservation). My account is under Widiastuti Nugroho. my previous booking ID is *********. I have sent * emails regarding this issue and call your customer service number and never have a solution. Please check.
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Agoda

Customer service issue
Reported by GetHuman-jnugroho
Sep 19th, 2018 - 6 mons ago
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Timeline
GetHuman-jnugroho started working on this issue
Sep 19th, 2018 4:33am