ID **********I booked for * nights, oct ** to*Oct **. *I RECEIVED MY CONFIRMATION*BY E...

GetHuman-gustavws's customer service issue with Agoda from September 2018

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The issue in GetHuman-gustavws's own words
Book a room for * nights I La Corona Manila on oct ** to*Oct ** . Instead I was given and charged for * night on *Sep **i ... ID **********I booked for * nights, oct ** to*Oct **. *I RECEIVED MY CONFIRMATION*BY E MAIL. WRONG! It said sep ***It’s the wrong date!*Please refund the $**.** that was *Debited to my account no.***** **** **** **** MasterCard.
I rang the customer service numbers. They’re are out of order. The *** number is dreadful.
All I want now is get my money back, $**.**was deducted *From my MasterCard account.
I think this the second time I used Agoda.
I’m arriving in Manila on oct **, I was mistakingly given a * Booking for sep. **.!!!!*PLEASE if there is no room available on oct ** in la Corona Manila , just refund the amount ( $ **.** ) that was deducted from my account.
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Agoda

Hotel booking
Customer service issue
Reported by GetHuman-gustavws
Sep 18th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 7280 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-gustavws started working on this issue
Sep 18th, 2018 9:18am
GetHuman-gustavws indicated the issue is not fixed yet.
Sep 19th, 2018 9:49am
GetHuman-gustavws indicated the issue is not fixed yet.
Sep 19th, 2018 9:59am
GetHuman-gustavws indicated the issue is not fixed yet.
Sep 19th, 2018 10:09am

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