Never booked the hotel but got charged by mistake

GetHuman-lindaluo's customer service issue with Agoda from September 2018

7 views | 7102 similar | 0 following
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The issue in GetHuman-lindaluo's own words
Get refund for tge charge I never authorized ... I never booked the hotel and got charged please make s correction ASAP and refund my charge on my credit card *The booking* is ********* as on your email on ********* but I never made this booking and even don’t know who is agoda.com untill my credit card got charged for $***.** *I did stay in Tokyo at four season Tokyo on the date ********* to ********* attached the statement from the hotel *If as on your booking which I never booked it can be cancel anytime *Common sense No one will double book the hotels *Please revise the charge ASAP *Linda
Customer never booked the hot abs it is their system mistake
Get my money back
Travel a lot good with all the Tarbell sits like hotels.com Travelocity and Expedia
No
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Agoda

Hotels
Customer service issue
Reported by GetHuman-lindaluo
Sep 16th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 7102 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-lindaluo started working on this issue
Sep 16th, 2018 10:34pm
GetHuman-lindaluo indicated the issue is not fixed yet.
Sep 20th, 2018 4:20am
GetHuman-lindaluo indicated the issue is not fixed yet.
Sep 20th, 2018 4:23am
GetHuman-lindaluo indicated the issue is not fixed yet.
Sep 20th, 2018 4:27am