Hi, my name is Kendell Laymon. Friday September *th and Saturday September *th we paid...

GetHuman-kendevla's customer service issue with Agoda from September 2018

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The issue in GetHuman-kendevla's own words
Hi, my name is Kendell Laymon. Friday September *th and Saturday September *th we paid to stay at Ozark Inn in Mena, AR. We checked into the motel at approximately *pm and was gone by *:**pm due to a FAMILY EMERGENCY! We talked to the owners of Ozark Inn before leaving and they told us it would be NO problem to receive our money back because of the EMERGENCY! It has since been a week later and we have yet to receive the money back and have yet to be able to reach anyone about getting it back. My contact number is ***-***-****. I’d like to receive our $***.** back considering we was there less than * hours and have already been told we would be able to get it refunded. I have the receipt and proof it was already taken from our account. If someone could contact me ASAP please.

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Customer service issue
Reported by GetHuman-kendevla
Sep 13th, 2018 - 4 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 6803 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID


GetHuman-kendevla started working on this issue
Sep 13th, 2018 10:57pm