Hello. We had a reservation (number *********) for today. We called many times before b...

GetHuman1181676's customer service issue with Agoda from September 2018

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The issue in GetHuman1181676's own words
Hello. We had a reservation (number *********) for today. We called many times before but we didn’t get a response of you. So we try it this way. We did a motorbike tour and a bad accident was happend, so now our friend is hurt and needs to stay nearby the hospital. Because of this we can’t go to our booked resort in Mui ne anymore. We hope for your understanding and we already paid the full amount of money. We request you to look at this case and hopefully you can give us back (a part of) the money. We look forward to hear from you! Thank you. Tel *************
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Agoda

Customer service issue
Reported by GetHuman1181676
Sep 22nd, 2018 - 6 mons ago
I have an issue with Agoda too
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1181676 started working on this issue
Sep 22nd, 2018 3:00am