I'm George Chidi. Agoda sent my confirmation to an email address -- *****@***.com -- th...

GetHuman-gchidi's customer service issue with Agoda from September 2018

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The issue in GetHuman-gchidi's own words
I'm George Chidi. Agoda sent my confirmation to an email address -- *****@***.com -- that I no longer use. The Menger Hotel can't send it to me directly* Agoda has to do it. And the Agoda phone customer service disconnects if I can't provide the right booking ID ... which is none of the numbers given to me by the hotel. **I'm at ***-***-****. Can we sort this out?
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Agoda

Customer service issue
Reported by GetHuman-gchidi
Sep 6th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
Seen by 13 customers so far
Similar issue to 6011 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-gchidi started working on this issue
Sep 6th, 2018 1:20pm
GetHuman-gchidi indicated the issue is not fixed yet.
Sep 6th, 2018 2:49pm