problem on my booking

GetHuman-salimhad's customer service issue with Agoda from August 2018

Help with my Agoda issue
The issue in GetHuman-salimhad's own words
contact the agoda team to solve the issue ... Dears*please note that I made a booking through your website AGODA in Merit Crystal Cove Casino from Aug ** until Sep * under the name of Salim Haddadin but after reaching out the hotel they confirm that there is no booking made for me and they asked for the payment *booking ID ********* Amount ****.** USD** standard room for * nights*please contact me for an update and refund my amount accordingly*Mobile : **************
my booking not appeared in the hotel
refund my money back
because I'm paying directly through my credit card and want to be a regular customer
anyone to contact me
I have an issue with Agoda too
How GetHuman-salimhad fixed the problem
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Agoda

hotel reservation
Customer service issue
Reported by GetHuman-salimhad
Aug 28th, 2018 - 3 mons ago
I have an issue with Agoda too
Fixed
Seen by 4 customers so far
Similar issue to 5173 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-salimhad started working on this issue
Aug 28th 7:54am
GetHuman-salimhad indicated the issue is not fixed yet.
Aug 28th 7:57am