I have reserved * rooms stay at Klia * Tune hotel (ID: *********) for ** hours stay run...

GetHuman1044926's customer service issue with Agoda from August 2018

Help with my Agoda issue
The issue in GetHuman1044926's own words
I have reserved * rooms stay at Klia * Tune hotel (ID: *********) for ** hours stay running from **:** pm date ** Dec. **** until **:**am ** Dec. ****. However, I received a confirmation I stay from **:** am until **:** pm ** Dec. ****. I also received a notice from Tune Klia * that they are unable to provide the rooms for me to stay according to my reservation. Since I book hotel using credit card and the charges have been debited IMMEDIATELY when I book the hotel, please revoke the charges and credit back to my credit card account. I am dissapointed being a mislead happens in your Agoda App. which until now when I try to rebook to stay a night at Tune Klia *, it is still the same.
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Agoda

Customer service issue
Reported by GetHuman1044926
Aug 28th, 2018 - 4 mons ago
I have an issue with Agoda too
Fixed
Seen by 7 customers so far
Similar issue to 5141 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1044926 started working on this issue
Aug 28th 2:05am
GetHuman1044926 indicated the issue is not fixed yet.
Aug 29th 5:43am
GetHuman1044926 indicated the issue is not fixed yet.
Aug 29th 5:45am
GetHuman1044926 indicated the issue is not fixed yet.
Aug 29th 6:53am
GetHuman1044926 indicated the issue is not fixed yet.
Aug 29th 6:54am
GetHuman1044926 indicated the issue is not fixed yet.
Aug 31st 3:53am