I am Renante Sentillas. I made a booking yesterday on behalf of Elisa Tawanna for a nig...

GetHuman-reysenti's customer service issue with Agoda from August 2018

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The issue in GetHuman-reysenti's own words
I am Renante Sentillas. I made a booking yesterday on behalf of Elisa Tawanna for a night in Golden Phoenix Hotel Manila for August **-**, **** using her credit card, but i think i forgot to check on the box that i am booking on her behalf, and my email add is the one im using, but i think i also put there her email. Until now i nor Elisa do not receive yet the hotel voucher. Its good that i printed the booking page that says “Thank you Elisa. Your booking is now complete!” with this booking ID: *********. So PLEASE HELP US AND SEND EITHER TO THESE EMAIL ADDS THE HOTEL VOUCHER: *****@***.com OR *****@***.com.*Sincerely,*Renante Sentillas
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Agoda

Customer service issue
Reported by GetHuman-reysenti
Aug 28th, 2018 - 3 mons ago
I have an issue with Agoda too
Fixed
Seen by 8 customers so far
Similar issue to 5133 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-reysenti started working on this issue
Aug 28th 1:03am
GetHuman-reysenti indicated the issue is not fixed yet.
Aug 28th 3:06am
GetHuman-reysenti indicated the issue is not fixed yet.
Aug 28th 3:07am
GetHuman-reysenti indicated the issue is not fixed yet.
Aug 28th 7:47am
GetHuman-reysenti indicated the issue is not fixed yet.
Aug 28th 7:49am
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Aug 28th 8:00am
GetHuman-reysenti indicated the issue is not fixed yet.
Aug 29th 2:46am