I had made a booking with the intention of maybe having to xancel it in the future. How...

GetHuman1042246's customer service issue with Agoda from August 2018

Help with my Agoda issue
The issue in GetHuman1042246's own words
I had made a booking with the intention of maybe having to xancel it in the future. However when i received confirnation through it is stating that there are no refunds. This waa not the case whrn i had booked and so would like you to stick to your word and refund me my booking please. Can you email me with a telephone nunber that links me to your manager. I am in the uk and have tried phoning however cannot get by the operator for some reason. Thank you
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Agoda

Customer service issue
Reported by GetHuman1042246
Aug 27th, 2018 - 4 mons ago
I have an issue with Agoda too
Fixed
Seen by 4 customers so far
Similar issue to 5111 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1042246 started working on this issue
Aug 27th 4:38pm
GetHuman1042246 indicated the issue is not fixed yet.
Aug 29th 1:21pm
GetHuman1042246 indicated the issue is not fixed yet.
Aug 30th 6:37pm