Before contacting them, items GetHuman-nazrshah may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-nazrshah's own words
Agoda,**I have sent you emails regarding this but no reply yet sent from you. Please give full attention.**Given name: Nazrul Shah*Surname: Bin Amir Fuzi*Date of booking: **********Date for Reservation: ****-*****Hotel: Apple Hotel (Causeway Bay)**Fyi, the time I booked, I didn't log in. But I key in this email so that the reservation confirmation will be sent to my email.**But no email received until now. I even tried to log in but unable to. Possible due to forgotten password, so I tried to reset & key in my email. No email was received in my Inbox*Junk*Spam.**I decided to log in for cancellation request I want to me. After a few days, I tried again but the result is still the same.**Please immediately cancel my booking, ensure that no charge will be done upon my card. Thank you
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