I tried to book and pay for Mutiara Hotel Seremban Malaysia. The booking does not go th...

GetHuman-ganasen's customer service issue with Agoda from August 2018

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The issue in GetHuman-ganasen's own words
I tried to book and pay for Mutiara Hotel Seremban Malaysia. The booking does not go thru but payment text to Debit card reads as *"RM*.** PBB OTP for MYR ***.** @ Agoda is FKRM-****** for card ending **** **Aug** **:**. Did not request OTP? Pls call PB Card." I have three sane messages as above. *No booking number or confirmation at registered at hotel . Need to resolve this multiple messages on Debit card usage .
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Agoda

Customer service issue
Reported by GetHuman-ganasen
Aug 27th, 2018 - 3 mons ago
I have an issue with Agoda too
Fixed
Seen by 5 customers so far
Similar issue to 5068 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-ganasen started working on this issue
Aug 27th 7:22am
GetHuman-ganasen indicated the issue is not fixed yet.
Aug 27th 3:09pm