I have done a booking through your website in Hotel Ka Meng Villa, Macau recently. But...

GetHuman-lakgona's customer service issue with Agoda from August 2018

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The issue in GetHuman-lakgona's own words
I have done a booking through your website in Hotel Ka Meng Villa, Macau recently. But mistakenly I have done the booking on September **th-**th, ****.( Booking ID: *********) Actual dates of my stay in Macau are August **th -**th, ****. So I have done a new booking to Hou Kong Hotel, Macau through your website as well. ( Booking ID: *********). Unfortunately I have done the payment for previous booking through my credit card. It would be great help if you could cancel the booking and return the amount that I paid for it. Since I m staying in Macau until **th of August I could collect the money directly from Hotel Ka Meng Villa or through my bank account.Please be kind enough to consider my request.
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Agoda

Customer service issue
Reported by GetHuman-lakgona
Aug 27th, 2018 - 4 mons ago
I have an issue with Agoda too
Fixed
Seen by 10 customers so far
Similar issue to 5050 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-lakgona started working on this issue
Aug 27th 4:32am
GetHuman-lakgona shared this issue with others over email
Aug 27th 4:33am
GetHuman-lakgona indicated the issue is not fixed yet.
Aug 27th 6:50am
GetHuman-lakgona indicated the issue is not fixed yet.
Aug 27th 6:50am
GetHuman-lakgona indicated the issue is not fixed yet.
Aug 27th 9:05am
GetHuman-lakgona indicated the issue is not fixed yet.
Aug 27th 9:06am
GetHuman-lakgona indicated the issue is not fixed yet.
Aug 27th 9:07am
GetHuman-lakgona indicated the issue is not fixed yet.
Aug 27th 9:08am
GetHuman-lakgona indicated the issue is not fixed yet.
Aug 27th 9:10am
GetHuman-lakgona indicated the issue is not fixed yet.
Aug 27th 9:11am