I recently booked with Agoda to stay at MyHotel @Bukit Bintang in Kuala Lumpur for ** d...
GetHuman-etharna's customer service issue with Agoda from August 2018
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The issue in GetHuman-etharna's own words
I recently booked with Agoda to stay at MyHotel @Bukit Bintang in Kuala Lumpur for ** days in August where my partner and I got attacked by bed bugs - we have photo evidence.**When we complained the manager did not care and put us in another dirty room which gave us bed bugs again.**The hotel is obliviously in need of serious pest control and a change of bed linen and towels, and the service is terrible.**I want the hotel owner to be made aware of what happened and to fix it as well as to reprimand the unhelpful manager - I don't know her nme but she is the younger Malaysian women.**I also want financial compensation - money back or voucher for future bookings. My details are below to contact me:**NAME: Ethar Naif *COUNTRY: Australia*PH: *************E: *****@***.com
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