CANCEL BOOKING

GetHuman1039734's customer service issue with Agoda from August 2018

Help with my Agoda issue
The issue in GetHuman1039734's own words
CANCEL ... I want to cancel booking ID number *********. It is not showing up in my Agoda booking list but I know that it exists because it was confirmed via phone. Please CANCEL this booking for Keio plaza hotel in Tokyo and email me with confirmation of this cancellation. *Thank you
Your phone menu does not allow for an option to cancel. The booking number is not showing up in my bookings list.
Cancel and email me at: *****@***.com *to confirm that you did so.
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Agoda

hotel
Customer service issue
Reported by GetHuman1039734
Aug 26th, 2018 - 3 mons ago
I have an issue with Agoda too
Fixed
Seen by 8 customers so far
Similar issue to 5026 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1039734 started working on this issue
Aug 26th 11:02pm
GetHuman1039734 indicated the issue is not fixed yet.
Aug 28th 4:16pm
GetHuman1039734 indicated the issue is not fixed yet.
Aug 29th 4:06pm
GetHuman1039734 indicated the issue is not fixed yet.
Aug 29th 4:07pm
GetHuman1039734 indicated the issue is not fixed yet.
Aug 29th 4:08pm
GetHuman1039734 indicated the issue is not fixed yet.
Aug 30th 4:19am