I made a booking at the Prima Palace Jerusalem Israel. *I need to CANCEL the booking an...
GetHuman1039094's customer service issue with Agoda from August 2018
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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1039094's own words
I made a booking at the Prima Palace Jerusalem Israel. *I need to CANCEL the booking and having difficulty.*I went into my Agoda account and it states there are NO bookings under this email.However when I call the Prima Palace in Jerusalem Israel they see i DO have a booking for * room on September **-Septmber **rd.They told me I would need to contact with you in order to cancel because it was booked with you.*Can you please help me?*My email address that the booking went under is *****@***.com or *****@***.com.If you see ANY reservations under any of these email addresses please cancel it and email me a confirmation.You can also reach me at *** ***-****
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