Hi this is osman sari. I made a reservation on your system. And it says it s september...
GetHuman-ykp_sari's customer service issue with Agoda from August 2018
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Hi this is osman sari. I made a reservation on your system. And it says it s september but i was suppose to stay there in august. Because my visa finishes until that time and i won’t able to stay. They won’t let me to stay due to visa. I already called the hotel that i ve made the reservation and they told me that “ agoda can write a mail to us about cancellation and we can reply to them, so we won’t charge you in this case and you can get your refund back”. Please do write a mail to “majlis grand mercure madinah hotel” about the cancellation and refund so they can confirm my refund to me.*My booking ID: **********Thanks
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