Slow reply on my cancellation of booking.*I made hotel booking at Grand Palazzo Hotel...

GetHuman-cjmbiz's customer service issue with Agoda from August 2018

6 views
 | 
4871 similar
 | 
0 following
Help with my Agoda issue
How did GetHuman-cjmbiz do it?
Waiting to hear how GetHuman-cjmbiz fixed the problem to share with other customers.
The issue in GetHuman-cjmbiz's own words
Slow reply on my cancellation of booking.*I made hotel booking at Grand Palazzo Hotel, two bookings:*Sep. **-** **** (* night)*Sep. ** - Oct. * **** (* nights).**My intention is to change the term and avail a better discounted price on the same hotel, but before I rebook again, I’d to get a clear confirmation that my first * booking are cancelled to avoid double booking.**Kindly advise as to whom I shall address this concern? To Agoda or I can directly contact Grand Palazzo hotel?**I would appreciate to get a prompt reply from your end.**Best regards,**Augustus
GetHuman-cjmbiz did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-cjmbiz fixed the problem
We are waiting for GetHuman-cjmbiz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-cjmbiz fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-cjmbiz
Aug 25th, 2018 - 4 mons ago
I have an issue with Agoda too
Fixed
Seen by 6 customers so far
Similar issue to 4871 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-cjmbiz started working on this issue
Aug 25th 4:47am
GetHuman-cjmbiz confirmed the issue is fixed. Hooray!
Aug 25th 5:01pm